Often described as "a job like no other," Orange County's Communications Officers are committed to answering all 911 and non-emergency calls with professionalism, integrity, and compassion while efficiently dispatching fire and emergency medical services, Sheriff's Office, and police departments. Customer service is essential to our success, so we treat each caller with empathy and respect. Our dedicated and highly-trained professionals routinely offer life-saving medical instructions in addition to providing accurate public safety information.
Studies over the years have shown that not everyone can perform the duties of a Communications Officer. It is a highly demanding position, often involving serious, life-threatening situations. Communications Officers are routinely called upon to make critical split-second decisions that may make the difference between life and death.
For more information regarding employment opportunities in the Emergency Communications Center, please visit Job Opportunities.