Emergency Communications Center
Our Mission is to serve as the vital link between the public and other public safety organizations through professionalism and dedication.
When you dial 911, a Communications Officer will answer the phone with the following question:
"Orange County 911, what is the address of your emergency?"
Be prepared to answer the following questions immediately!
What is the location of the incident?
What is the phone number that you are calling from?
What is your name?
What is the nature of your emergency?
Please remember, 9-1-1 is only for emergencies. For routine questions or non-emergency situations in Orange County, dial 540-672-1234.
What if I call 9-1-1 by mistake?
Please stay on the line if you call 9-1-1 by accident, and tell the dispatcher that everything is OK. If you do not stay on the line, we may have to send a police officer to your home to make sure there is not a problem.