Emergency Communications Center

Our Mission  is to serve as the vital link between the public and other public safety organizations through professionalism and dedication.

When you dial 911, a Communications Officer will answer the phone with the following question:
"Orange County 911, what is the address of your emergency?"

Be prepared to answer the following questions immediately!

• What is the location of the incident?

• What is the phone number that you are calling from?

• What is your name?

• What is the nature of your emergency?

Please remember, 9-1-1 is only for emergencies. For routine questions or non-emergency situations in Orange County, dial 540-672-1234.

What if I call 9-1-1 by mistake?
Please stay on the line if you call 9-1-1 by accident, and tell the dispatcher that everything is OK. If you do not stay on the line, we may have to send a police officer to your home to make sure there is not a problem.