• Education & experience equivalent to a high school diploma or GED; and
  • A passing score of 80% on a pre-employment public safety communications skills test.

On-The-Job Training (OTJ)

Newly hired Communications Officers are required to complete an intensive 16-week In-house training program. The program is designed to prepare new Communications Officers with the knowledge, skills, and abilities that are needed to effectively process and dispatch 911 calls for service.

In addition to completing the In-house training program, Communications Officers are also required to:

  • Successfully complete a 6 month probationary period; and
  • Successfully pass the following classes:
    • Department of Criminal Justice Academy (DCJS) Communications Basic School.
    • American Heart Association Health Care Provider Basic Life Support Cardio-Pulmonary Resuscitation (AHA-HCP-BLS CPR).
    • National Academies of Emergency Dispatch (NAED) Emergency Medical Dispatch (EMD) Course.
    • National Incident Management System (NIMS).

fire department vehicle