COVID-19 Vaccine Information
Virginians can pre-register for the COVID-19 vaccine online at vaccinate.virginia.gov or by calling 877-VAX-IN-VA. The Commonwealth’s new, centralized system allows individuals to easily pre-register for the free vaccine, confirm that they are on the wait list, and learn more about Virginia’s vaccination program.
Virginia’s website and call center are designed to streamline vaccine pre-registration by bringing disparate processes from local health departments together under one unified system. Virginians who previously pre-registered for the vaccine through their local health district do not need to sign up again. Those who have already pre-registered have been automatically transferred to the centralized system, and their pre-registration status will not be affected. Data migration will continue throughout the week and it may take several days for everyone to appear in the new system.
Virginia is also launching a new call center for those who prefer to pre-register by phone. The call center is open seven days a week, from 8:00am to 8:00pm. The call center has English- and Spanish-speaking agents, as well as a call-back service in more than 100 other languages. TTY service is available to assist people who are deaf or hard of hearing. If wait times are long, Virginians can choose to get a call back and avoid having to stay on hold. Call volume is expected to be very high during the first week of operation.
Pre-registration gives Virginians the opportunity to get updates about vaccine availability and to make an appointment when vaccine supply allows—it does not provide immediate access to a vaccine. When you become eligible, you will receive instructions from your local health department on how to schedule an appointment.
Virginians who qualify for Groups 1A and 1B are currently eligible for vaccinations. This includes health care personnel, residents and staff of long-term care facilities, people age 65 and older, frontline essential workers, those living and working in homeless shelters and correctional facilities, and individuals with underlying medical conditions or disabilities that increase their risk of severe illness from COVID-19.